GRIEVANCE PROCEDURES
The Grievance Committee mediates problems that patients have with physician members of WCMS. The committee is comprised of six physicians from our community, who listen to patient complaints, make impartial judgments based on all available facts and information, and take action, when indicated, to correct the situation.
Patients are urged to discuss the matter with the involved physician prior to filing a grievance. We find that in many cases, the doctor and patients can resolve a number of misunderstandings if both parties take the time to talk to each other and work out their differences.
If you are unable to resolve a problem with a physician member of WCMS, then you can write or call WCMS and request forms to file a grievance. Once the grievance is filed, then the Grievance Committee will investigate this issue in a timely manner and issue an opinion. Grievances can also be filed with the Washington State Medical Association and can be located on the internet at www.wsma.org.
Its also possible to request grievance forms by email by filling out the request below:
Request
for Grievance Forms:
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